Our security policy for guests has been derived from the deep roots of Indian tradition of hospitality 'Atithi Devo Bhava' (Guest is God). This belief orients our employees and forms the foundation of our Guest Service.
In all aspects of business, we diligently safeguard the wellbeing, safety and security of our guests, co-workers, as well as our corporate assets and environment.
Precautions are always better than cure. So, Royal Orchid Hotels has put several initiatives in place for the safety and security of our guests and employees.
Our guest floors as well as all public areas are well equipped with close circuit cameras and alarm system. Moreover, guest room doors are installed with computerized electronic card locking system to enhance security. This system records identity of the user, date and time of entry/exit. Safety deposit lockers have been placed in all rooms to store your valuables. Movement of all vehicles, employees, vendors and guests is monitored, scanned and electronic data preserved in our archive.
An Emergency Response Team exists in all the hotels, which is always on a stand by mode to respond immediately to any unforeseen emergency in the hotel.
All these measures are been taken for the safety and security of our guests as well as employees. We are sure these give you the feeling of comfort and security while you enjoy your stay with us.
I want to personally re-assure you that the safety and security of our guests and associates has been, and always will be, one of our highest priorities.
In case of further information, please feel free to contact the undersigned
Executive Vice President